FAQs
General FAQs
What comes with a playset?
Our playsets come with a varying number of hand-painted animal figures (from 8 to 14, depending on the set), a soft, non-woven playmat, and a convenient storage box for easy organization.
How are the animal figures made?
Each figure is crafted from durable, non-toxic PVC material to ensure safety and longevity. They are hand-painted with realistic details, making them perfect for both educational purposes and imaginative play.
Are the figures realistic?
Yes, the figures are hand-painted with great attention to detail, making them realistic and perfect for both play and learning.
Is the playmat portable?
Yes, the playmat is lightweight, portable, and easy to fold, making it convenient for playtime at home or on the go.
Are the playsets and playmats good gift options?
Yes! Each playset comes beautifully boxed in colorful packaging, making it an ideal gift. The playmats are also great gifts for children who enjoy creative and imaginative play.
Shipping FAQs
Where do you ship?
We ship to all 50 US States, but we only offer 2 Day Shipping to the Contiguous 48 States!
What are the shipping options?
We offer free 2 Day Shipping, and 1 Day Shipping for a flat fee of $39.99 to the Contiguous 48 States.
What about Hawaii and Alaska?
While we cannot guarantee 2 Day Shipping or be able to offer 1 Day Shipping, we will still offer free shipping.
What about PO Boxes and APO/FPO/DPO military addresses?
We will still offer free shipping, although we cannot guarantee a timeframe for delivery.
How can I track my package?
Once your order is shipped, a tracking number will be provided via email or text (depending on your contact preference). You can use this tracking number to follow your order’s progress.
Got any other questions?
Please refer to our policies, or contact us through the contact form.